This Policy guides how we collect and use information about subscribers to our online learning service. It does not extend to individuals that submit information to us outside of our online learning service. Please read this Policy in its entirety. By using this service, you consent to the data practices described in this Policy.
General Collection and Use of Information
In order to access our online learning service, we require that you provide us with your name, e-mail address, a username and a student-selected password. When purchasing products or services through our online store, we require that you provide us with your address and payment information to enable billing and shipping of the product or service you purchased. When seeking technical support, we request that you provide us with a phone number so that we can contact you directly concerning your particular support needs. You may provide to us, at your option, other personal information from various locations within our service, but none of this information is required in order for you to access our online service or to purchase products or services through our online store.
We also collect certain information about your computer hardware and software. This information may include: your IP address, browser type, operating system, domain name, access times and referring Web site addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the site.
We may disclose your personal information to any outside contractors, related companies and/or other companies that we use to ship products, provide technical support, handle order processing and/or otherwise act on our behalf for the purpose of providing products and services.
We may also disclose your personal information in the good faith belief that disclosure is necessary to resolve disputes, investigate problems, conform to the law or comply with legal process, protect and defend the rights, property, and safety of our company, its affiliates or partners, our and their respective employees and customers, or members of the public; or in connection with any sale of our company or any substantial portion of its assets.
Except as described in this Policy, we will not share any of your personal information (whether required or voluntarily provided) with a third party without your permission.
Information we collect may be stored and/or processed in any country where we or our affiliates, subsidiaries, or agents maintain facilities. By using the site, you consent to the transfer of information outside of your country.
Employer-Sponsored Students and Administrators
As described above, we require basic contact information (name and email address) and ask you to specify a username and password when you access our online learning service through an employer-sponsored subscription. All information gathered through the online learning service may be revealed to your employer. This Policy does not extend to the use of your personal information by your employer.
Non Employer-Sponsored Students
As described above, we require basic contact information (name and email address) when you access our online learning service. Upon registration, you must also specify a username and password that will enable you to access the particular course(s).
Changing Your Personal Information
We strive to keep your personal information accurate and up-to-date. Should you find inaccuracies in your personal information, please update your information using the student account maintenance function on our service.
We use an optional Cookie to store your login name. Cookies are small data files that are transferred from a Web server to your browser. These files contain information that may later be read back by the Web server for record keeping purposes. Cookies provide you the ability to re-enter the service without retyping your password. While Cookies allow for simpler access to our service, you may access our service without them. If you desire, most Internet browsers allow you to erase Cookies from your computer hard drive, block all Cookies or receive a warning before a Cookie is stored.
Communication to Employer-Sponsored Students
Our online learning service features event-triggered messages to facilitate use of the service, including, but not limited to, password reminders, registration confirmations and course/class start reminders.
Communication to Employer-Sponsored Administrators
Employer-sponsored Administrators are provided access to various administrative functions used to manage a group of students. We communicate regularly to Administrators regarding service availability, service changes, learning effectiveness tools, user group events, and availability of new products. Additionally, Administrators may receive periodic newsletters describing best practices, industry news and various other topics we believe may be of interest to Administrators. Administrators use their own discretion as to whether or not to forward this information to their students.
We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer servers located in controlled facilities to which access is limited. Additionally, when we transmit sensitive data, such as your credit card number, over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Notification of Changes